Client Area | Staff Login | Call for Quote 617.600.8020

THH offer just 3 simple steps to facilitate your event: Book, Read & Sign and pay. Our team will still guide you through the entire process if necessary, helping you with any of your questions, learn more about how the process works:

Step 1: Book, fill up our booking form providing us with as much information as possible in regards to your event. We will send you a Quote within 15 minutes during our business hours!

Step 2: Read & sign our terms and conditions agreement. All new clients will be contact by us directly.

Step 3: Pay, to facilitate the reservation process of our clients we offer an easy payment processing providing security and reliability. Please note: If you prefer to complete your reservation offline, you may contact us directly.

FAQ

Have a question? Here is a list of our most frequently asked questions.  If you can’t find the answer you’re looking for then feel free to give us a call or drop us an email.  We’ll make sure we respond to you as quickly as we can.

How many staff people do I need for my event?
There are many variables that determine how much service staff is needed for an event. We take into consideration the number of guests, the type of service requested (are you serving tray passed hors d’oeuvres, a buffet dinner, or do you prefer a plated and served, sit down dinner?), and the length of the event. For bartending services, a full bar requires more bartenders and bar backs than a bar that is only serving beer and wine.

Do you have an hourly minimum?
We have a 5-hour minimum. We are a bit more flexible for smaller events, such as private house parties.

What do I need to know about serving alcohol at my event?
Most venues require a bartending service with appropriate insurance coverage to serve alcohol. B.R.E.S. carries both general and liquor liability coverage, and our bartenders are certified in Responsible Serving. When liquor is being served at an event, the event host is responsible for attaining a Limited Special Occasion Permit from the North Carolina ABC Board.

Do you provide alcohol?
We do not provide any type of alcohol; we provide the staff to serve it. We can advise you on quantities, as well as where to purchase. We also have mixers packages.

Do you charge for travel?
We include travel within a 25 mile radius of Boston. Events outside of the Boston Metro area are subject to an additional fee to cover costs of traveling. Any extra mileage is charged at 55¢ per mile, round trip.

Do you provide certified bartenders?
All bartenders are certified through Massachusetts TIPS alcohol certification

Do you provide background checks and testing?
We verify all Social Security numbers for work eligibility and CIS (U.S. Citizenship and Immigration Services) clearance, and we provide multi-state criminal record checks when requested.

What do they wear?
We provide two standardized types of attires:
All Black:
Plain black vest, plain long black tie, black shirt, plain black pants, plain black shoes. Traditional tuxedo:
White wing-tipped collar shirt, black vest, bowtie, black pants and black shoes. Please ask if you are looking for something in particular. We can provide theme attired uniforms according to style of your event. There is a $25 Theme attire uniform fee for each person. You can always count on a fresh, pressed, and consistent look.

Does your company provides insurance?
Yes, we have Worker's Compensation Insurance and also can provide a General Liability Insurance.

How can I book your staff for my event?
It's a simple process that will take you 3 steps:
First, Get a Quote, Read our Terms & Conditions of Service and fill out a Credit Card Authorization Form.

How far in advance should I place my order?
While, we are sometimes able to staff events on short notice, we encourage you to contact us at least two weeks in advance to ensure the availability of our wait staff. We are very busy at certain times of the year; so to avoid inconvenience, please book in, as soon as possible.

How much time should I allow for set-up?
The wait staff will need at least 1.5 hours before your event starts to set up a cocktail reception and 2 hours for a plated meal or a buffet. Allow 1 hour following the event for break down.

Does your staff need our directions or can we just turn the party over to them?
Our staff can run your event from start to finish. Should your schedule be more complicated, you can book our staff captains and they will do the job.

How much training does your staff have?
Our staff people have minimum of one year experience in hospitality industry. We hire people with strong referrals and recommendations.

Should I tip the wait staff after the party?
Tipping is not necessary or expected, but it is always appreciated. If you feel like tipping your staff, you can always do it directly after the finished event.

What should I do, if my event gets longer than was expected, and I need wait staff for additional hours?
Our quote is based on 5 hours minimum reservation. However, you reserve the right to hold wait staff for additional hour (up to 1 hour only) following the event. Standard rates per hour apply. Should you foresee yet longer hours, you should notify us in advance.

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